Pricing
Priced per agent. Viewers are free.
Start free, upgrade when your queue grows. Cancel any time.
Starter
For small teams answering their first customers.
$0/ agent / month
Start free- Up to 3 agents
- 1 shared inbox
- Email and chat
- Basic reporting
Most popular
Team
For support teams that live in the queue.
$19/ agent / month
$228 billed yearly
Start free trial- Unlimited inboxes
- Assist AI drafts
- SLAs and business hours
- CSAT surveys
- Help center
Business
For multi-brand, multi-region support.
$63/ agent / month
$756 billed yearly
Talk to sales- Everything in Team
- Skills-based routing
- Multi-brand help centers
- SAML SSO and audit logs
- 99.99% uptime SLA
Trusted by 6,000 support teams
- Ledgerly
- Tripfold
- Brightpath
- Northlane
- Oakridge
- Fernway
Compare plans
Every plan includes unlimited viewers, data export and email support.
| Features | Starter | Team | Business |
|---|---|---|---|
| Inbox | |||
| Agents | 3 | Unlimited | Unlimited |
| Inboxes | 1 | Unlimited | Unlimited |
| Channels | Email, chat | Email, chat, voice | All + social |
| Collision detection | |||
| Automation | |||
| Assist AI drafts | 1,000 / mo | Unlimited | |
| SLAs and business hours | |||
| Skills-based routing | |||
| Security | |||
| SSO | SAML + SCIM | ||
| Audit logs | |||
| Uptime SLA | 99.9% | 99.99% | |
Yes. Starter is free forever for one shared inbox and up to three agents.
Answer faster, without adding headcount
Free for your first three agents, forever. Connect in two minutes.