About
We build the support tool we wanted to use
Veyra started in 2021 when two support leads got tired of fighting their help desk.
Support is how customers meet your company
Most help desks were built to track tickets. We built Veyra to help people answer them: quickly, kindly and correctly.
Today 6,000 teams use Veyra to answer 40 million conversations a year. Most of us have worked a support queue, and it shows in what we build and what we refuse to build.
- 2021
- Founded
- 42
- People
- 11
- Time zones
- $58M
- Raised
Values
What we optimise for
Calm over clever
If an agent has to think about the tool, we have failed. Fewer buttons, better defaults.
Customers first, then metrics
We measure SLAs because customers wait, not because dashboards look good.
Assist, don't replace
AI drafts. People decide. Every automated reply is one a person would send.
Team
The people behind Veyra
Dana Whitfield
Co-founder & CEO
Lisbon
Ravi Anand
Co-founder & CTO
Bengaluru
Sofia Marin
Head of Design
Barcelona
Tomás Reyes
Head of Engineering
Mexico City
Grace Liu
Head of Support
Toronto
Owen Hart
Product
Dublin
Mia Patel
Machine learning
London
Ethan Garcia
Growth
Austin
Answer faster, without adding headcount
Free for your first three agents, forever. Connect in two minutes.