Dialog logic

Scenarios, replies and handoffs for each assistant.

Greeting

Web
  1. Trigger
  2. Bot says
    Edited by Ana Lopes
  3. Ask
    Edited by Ana Lopes

Order tracking

WhatsApp
  1. Trigger
  2. Ask
    Edited by Max Weber
  3. Bot says
    Edited by Max Weber
  4. Condition

Returns

Web
  1. Trigger
  2. Condition
  3. Bot says
    Edited by Kira Ito

Human handoff

Email
  1. Trigger
  2. Bot says
    Edited by Kira Ito
  3. Handoff